Alignment, Integration and Coordination Needed in a Care of a Patient

In a patient confined in a hospital, there are usually a good number of staff (physicians, nurses, medical technologists, radiology technicians, pharmacists, house keepers, etc.) taking care of him, that is, providing health care services.

See picture below:

people_in_one_episode_care

http://docplayer.net/14478453-Patient-experience-is-not-patient-satisfaction.html

There must be alignment, integration and coordination of the health care services to be provided in order to achieve quality and safe patient care and excellent patient experience.

Who should orchestrate this alignment, integration and coordination?

The attending or head physician?

The nurses?

The attending or head physician assisted by the nurses and the hospital-wide alignment, integration and coordination management system in patient care?

I think the best answer is the last one.

This is a challenge to all hospital administrators – how to accomplish the third task and responsibility!


ROJ@17dec9

 

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This entry was posted in Alignment, Coordination, Collaboration and Integration, Patient Experience Program. Bookmark the permalink.

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