Quality health care services revisited – ROJoson – 17nov30

Quality in health care services where quality is defined with the following parameters: accessible, timely, rational, cost-effective, cost-efficient, and safe medical care, whether in the hospital, clinic or any health care institution.  Ultimate parameter: excellent patient experience.

ROJoson – November 30, 2017

Quality vs Safety

It is said that there is a difference between quality and safe patient care.  Safety is within the quality dimension.  It is recommended for the safety goals to be extracted from the quality goals for emphasis reason.  However, the ultimate goals should still be an alignment and integration of quality and safety in patient care.

Quality vs Safety; Quality and Safety (Accreditation Canada International)

Quality is “the degree of excellence; the extent to which an organization meets clients needs and exceeds their expectations”. Key attributes of high quality healthcare systems, as defined by the Institute of Medicine (U.S.) include safety, timeliness, effectiveness, efficiency, equity and patient centeredness.

Patient safety is often considered a component of quality, thus, practices to improve patient safety improve the overall quality of care.

Quality vs Safety; Quality and Safety (Joint Commission International)

Quality and safety are inextricably linked. Quality in health care is the degree to which its processes and results meet or exceed the needs and desires of the people it serves.  Those needs and desires include safety.

The Institute of Medicine defines quality as the degree to which health services for individuals and populations increase the likelihood of desired health outcomes and are consistent with current professional knowledge.

Patient safety emerges as a central aim of quality. Patient safety, as defined by the World Health Organization, is the prevention of errors and adverse effects to patients that are associated with health care.  Safety is what patients, families, staff and the public expect. While patient safety events may not be completely eliminated, harm to patients can be reduced, and the goal is always zero harm.

The ultimate goals are quality of care and patient safety.



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