Hospital Services and Products

In a hospital setting, there are services and products to manage by the governance team.

Services include the following:

  • In-house services
  • Out-house services or outsourced services
  • Privileged medical services

Products include goods, supplies, and equipment.  For governance purposes, products can be categorized into equipment and non-equipment (goods and supplies).  The products can be classified into:

  • Internal products
  • External products

Whether it be services or products, there must be policies, processes and procedures on:

  • Selection of providers (based on requirements of services and products; risk management; cost-benefit analysis; etc.)
  • Monitoring of quality and safety of services and products
  • Evaluation of quality and safety of services and products

Recommendation: Task Team on Procurement, Purchasing, and Outsourcing

ROJ-TPOR@16oct15

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