In a hospital setting, there are services and products to manage by the governance team.
Services include the following:
- In-house services
- Out-house services or outsourced services
- Privileged medical services
Products include goods, supplies, and equipment. For governance purposes, products can be categorized into equipment and non-equipment (goods and supplies). The products can be classified into:
- Internal products
- External products
Whether it be services or products, there must be policies, processes and procedures on:
- Selection of providers (based on requirements of services and products; risk management; cost-benefit analysis; etc.)
- Monitoring of quality and safety of services and products
- Evaluation of quality and safety of services and products
Recommendation: Task Team on Procurement, Purchasing, and Outsourcing
ROJ-TPOR@16oct15
ROJoson's Writings on Hospital Administration 