Experiential Learning Sessions on Annual Planning Conferences – 2008 – ROJoson

MDH Experiential Learning Sessions for SMT

During the 2008 Annual Planning Conferences

Reynaldo O. Joson, MD, MHA, MHPEd, MS Surg

MDH Experiential Learning Session on Annual Planning Conference

General Objectives:

At the end of the experiential learning sessions, the participants must be able to know the planning process and conduct of an annual planning conference of a hospital.

Specific Objectives:

At the end of the experiential learning sessions, the participant must be able to:

  • •Enumerate the usual goals and objectives of an annual planning conference of a hospital.
  • •Enumerate the essential elements of preparations needed for an annual planning conference of a hospital.
  • •Enumerate and briefly describe the essential activities included in the conduct of an annual planning conference.

Enumerate the usual goals and objectives of an annual planning conference of a hospital.

Review of the operations and performance of the hospital in the previous year

Plans for the forthcoming year

  • •Enumerate the essential elements of preparations needed for an annual planning conference of a hospital.

Date/s of annual planning conference

Venue

Participants

Programme

Essential activities in each element in the programme

Documents and reference materials needed for the conference

Logistics  for the conference

  • •Enumerate and briefly describe the essential activities included in the conduct of an annual planning conference.

Introduction

Review of performance of past year

General direction for the forthcoming year

Strategies and action plans

Budget formulation

Evaluation of participant:

Observation of experiential learning of participant

Feedback of participant (on learning acquired)

To get a certificate of completion after a whole session attendance:

Submit a one-pager (typewritten – single spaced – short bond size) reflection paper on new things learned and insights on planning and conduct of an annual planning conference in a hospital setting.

Title: My Reflection on the Planning and Conduct of an Annual Planning Conference in a                               Hospital Setting

Name:

Date:

Deadline: December 22, 2007 5 pm (through email)

MDH Experiential Learning Session on Root Cause Analysis using Cause and Effect Diagram

General Objective:

At the end of the experiential learning sessions, the participant must be able to know how to do a root cause analysis using a cause and effect diagram.

Specific Objectives:

At the end of the experiential learning sessions, the participant must be able to:

  • •Explain what a root cause analysis is.
  • •Explain the usefulness of root cause analysis using a cause and effect diagram (fishbone diagram)
  • •Demonstrate skills in doing a root cause analysis using a cause and effect diagram (fishbone diagnosis) – construction of the diagram and interpretation

Explain what a root cause analysis is.

Root cause analysis is a procedure for ascertaining and analyzing the causes of problems in an effort to determine what can be done to solve or prevent them. Only when the root cause is identified and eliminated can the problem be solved. It is a process to help stakeholders understand problem causes well enough to achieve permanent resolution of those problems.

Explain the usefulness of root cause analysis using a cause and effect diagram (fishbone diagram)

Cause & Effect analysis (or Fishbone Analysis) provides a structured way to help you think through all possible causes of a problem. This helps you to carry out a thorough analysis of a situation.

It is particularly useful in a group setting and for situations in which little quantitative data is available for analysis.

Demonstrate skills in doing a root cause analysis using a cause and effect diagram (fishbone diagnosis) – construction of the diagram and interpretation

Evaluation of participant:

Observation of experiential learning of participant

Practicum output

Feedback of participant (on learning acquired)

To get a certificate of completion after a whole session attendance:

Demonstrate skills in doing a root cause analysis using a cause and effect diagram (fishbone diagnosis) – construction of the diagram and interpretation

Submit a one-pager (typewritten – single spaced – short bond size) reflection paper on new things learned and insights on doing a root cause analysis using a cause and effect diagram (fishbone diagnosis) – construction of the diagram and interpretation  (with focus on its usefulness and limitations and how it is being done).

Title: My Reflection on the Doing a Root Cause Analysis using a Fishbone Diagram

Name:

Date:

Deadline: December 22, 2007 5 pm (through email)

MDH Experiential Learning Session on Balanced Scorecard

General Objective:

At the end of the experiential learning sessions, the participant must be able to know how to formulate a balanced scorecard in a hospital setting.

Specific Objectives:

At the end of the experiential learning sessions, the participant must be able to:

  • •Explain what is a balanced scorecard.
  • •Explain the uses of a balanced scorecard.
  • •Enumerate the usual four perspectives of a balanced scorecard.
  • •Demonstrate skills in formulating a balanced scorecard in a hospital setting.

Explain what is a balanced scorecard.

A blueprint

formulated by an organization to be used as a guide and reference for

implementation of strategies and tactical objectives

monitoring

evaluation of actions taken

not only a management strategic tool but also a performance measurement system

links strategies to action

Explain the uses of a balanced scorecard.

Management tool

to link plan and strategies to action and performance measures and targets.

Performance monitoring tool

Enumerate the usual four perspectives of a balanced scorecard.

Financial

Customer

Internal process

Learning and growth

Specific Objective:

Demonstrate skills in formulating a balanced scorecard in a hospital setting.

Evaluation of participant:

Observation of experiential learning of participant

Practicum output

Feedback of participant (on learning acquired)

 

To get a certificate of completion after a whole session attendance:

Demonstrate skills in formulating a balanced scorecard in a hospital setting through submission of a 2008 balanced scorecard of your division / office / office following an agreed upon template.

Submit a one-pager (typewritten – single spaced – short bond size) reflection paper on new things learned and insights on formulating a balanced scorecard (with focus on its usefulness and limitations and how it is being done).

Title: My Reflection on the Formulation of Balanced Scorecard in a Hospital Setting

Name:

Date:

Deadline: December 22, 2007 5 pm (through email)

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