Goals and Objectives of Hospital Risk Management Program
The ultimate grand goal of the risk management program is sustainability of the hospital as long as possible (say 100 years).
- Sustainable structure-wise, meaning it will not collapse, be burned, be flooded, be destroyed by whatever hazards and will continue to operate its business as long as possible (say 100 years).
- Sustainable financial-wise, meaning it will not go bankrupt; it will constantly have positive income to continue its operations as long as possible (say 100 years).
- Sustainable service-wise, meaning it will continue to provide adequate and quality services expected of a hospital for as long as possible, both during crisis and non-crisis situations.
The general goals of the risk management program are to prevent and mitigate all potential hazards and risks in the hospital and to be prepared in terms of response and recovery in case these hazards and risks occur. In case of unavoidable occurrence of the hazards and risks, the resulting damage, injury, liability, loss, or other negative occurrence should be kept at a minimum level and will not adversely affect business continuity of the hospital.
The general objectives of the risk management program consist of the following:
- Avoid loss of and disability in
- People (patients, visitors, staff) in the hospital
- Resources of hospital
- Business of hospital (business discontinuity)
- Avoid complaints related to risk occurrence and consequences!
The specific objectives of the risk management program consist of the following:
• Promote safety for ALL patients, visitors, and staff in the hospital.
• Provide effective assistance and management during emergencies (disasters).
• Prevent controllable deaths and disabilities.
• Prevent and control losses (business, finances, properties, and infrastructure).