In all hospitals, there is a unit that handles the patient accounts. This unit comes in different names, such as Patient Account Services Section, Patient Account Services Department or Patient Account Services Division.
In doing an internal auditing (auditing on the unit’s operational and financial management system) of the unit, I suggest the following frameworks:
All elements in the framework must be audited.
There must also be evaluation of the degree of alignment and integration of all elements in the framework.